Request Home Care in Ontario
Private PSW, nursing, dementia, respite, overnight and specialized home-care services in Richmond Hill, the Greater Toronto Area and select Ontario communities.
Tell us what kind of support you or your loved one needs. Complete this short form to request private home care, Personal Support Worker support, nursing care or specialized care across the Greater Toronto Area and other Ontario communities served by Rose Hill Care.
A member of the Rose Hill Care team will contact you to discuss your needs, service availability and possible next steps.
This form takes approximately two minutes to complete.
Prefer to speak with someone?
Important: This form is not monitored for medical emergencies. If someone is in immediate danger or requires emergency medical assistance, call 911.
Tell Us What Kind of Care You Need
You do not need to know the exact name of the service. Select the options that seem closest to what you need, and our team can help you understand the available choices.
Submitting this form begins the care-request review process. Service options depend on the person’s needs, location, scheduling requirements and caregiver or nursing availability.
What Happens After You Submit the Form?
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We receive your request
Your information is sent securely to the Rose Hill Care team for review.
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A team member contacts you
We will speak with you about the person needing care, the type of assistance required, the location, preferred schedule and expected start date.
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We discuss suitable care options
Based on your needs and service availability, we will explain the next steps and answer your questions about care, scheduling and pricing.
Home Care Services You Can Request
Rose Hill Care provides private home-care and support services for seniors, adults, families and individuals who need assistance at home or in another care setting.
Personal Support Worker Care
Help with personal care, bathing, dressing, mobility, meals, companionship and everyday routines.
Learn about PSW careRegistered Nurse Care
Nursing assessments, medication monitoring, wound-care support and assistance with more complex care needs.
Learn about nursing careDementia Care
Familiar routines, supervision, companionship and personalized support for people experiencing memory loss.
Learn about dementia carePost-Hospital Discharge Care
Home-care support following a hospital stay, rehabilitation program, surgery or medical procedure.
Learn about discharge careOvernight and Live-In Care
Extended care, reassurance and supervision during the night or through a live-in care arrangement.
Learn about overnight careContinuous Home Care
Coordinated assistance for clients who may require ongoing support throughout the day and night.
Learn about home carePalliative Care Support
Comfort-focused and compassionate assistance for individuals and families dealing with serious illness.
Learn about palliative careMother and Newborn Support
Practical care and everyday assistance for mothers, newborns and families following childbirth.
Learn about mother and child careTemporary and Respite Care
Flexible short-term care that supports the client while giving family caregivers time to rest.
Learn about temporary careSpecialized Care
Individualized assistance based on the client’s circumstances, routines and specific support requirements.
Learn about specialized careNot sure which service applies? Select “I am not sure what type of care is needed” in the form. A member of our team can discuss the options with you.
Areas We Serve
Rose Hill Care receives home-care requests from families in Richmond Hill and communities across the Greater Toronto Area and Ontario, including:
Richmond Hill, Mississauga, Brampton, Etobicoke, Scarborough, Kitchener, London, Barrie and Stoney Creek.
Service availability may vary by location, type of care and requested schedule. Submit the form with the city or postal code where care is needed so our team can confirm availability.
Frequently Asked Questions
How do I request home care in Ontario?
Complete the Rose Hill Care request form with your name, telephone number, location, the type of help needed and your preferred schedule. A team member will contact you to discuss your request and available care options.
What types of home care can I request?
You can request Personal Support Worker care, registered nursing care, dementia support, post-hospital care, temporary or respite care, overnight or live-in care, palliative support, companionship and other specialized home-care services.
Is the initial assessment free?
Yes! There is no charge to submit the form or have an initial telephone conversation about your care needs. Any fees for ongoing services will be discussed separately before care is arranged.
Do I need a doctor’s referral to submit a request?
No doctor’s referral is required to submit the online request form. Additional information or documentation may be discussed later if it is relevant to the requested service.
How quickly can home care begin?
The start time depends on the type of assistance required, location, schedule and staff availability. Select your preferred start time in the form, including “as soon as possible,” so the team can review the urgency of your request.
Do you provide homeDoes Rose Hill Care provide services outside Richmond Hill? care in Brampton?
Rose Hill Care receives requests from several communities across the Greater Toronto Area and Ontario. Enter the city or postal code where care is needed, and the team will confirm whether the requested service is available in that area.
Are Rose Hill Care services government funded?
Rose Hill Care services are generally arranged as private home care. Some clients may have insurance, workplace benefits or other coverage. Contact the relevant benefits or insurance provider to confirm whether a particular service may be reimbursed.
What if I do not know what kind of care is needed?
You do not need to choose the exact service yourself. Select “I am not sure what type of care is needed,” briefly explain the situation, and a Rose Hill Care team member can help identify suitable options.
Is this form appropriate for a medical emergency?
No! The online request form is not an emergency service and should not be used when immediate medical assistance is needed. Call 911 for an emergency.